Founding Growth

About Chatbase

Chatbase is the AI agent platform powering millions of customer conversations for 10,000+ of the most recognizable brands and companies across the world.

We're bootstrapped, profitable, and growing quickly. There is no better time to join.

How we work

→ High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves.

→ Critical feedback is a gift. We give feedback directly and receive it without ego. It's how we get better.

→ Customer-obsessed. We make an effort to understand our customers and relentlessly deliver value to them.

About the role

Your job is to help more businesses discover, try, and become paying customers of Chatbase.

You'll be tasked with scaling promising growth opportunities, run experiments, and scale what works. That could mean improving our visibility in search and AI answers, testing paid channels, growing our affiliate program, or building partnerships.

This is a hands-on role. You'll own work from the initial hypothesis through execution and measurement, partnering with product, engineering, content, and sales when needed. You'll be measured on the customers and revenue your work generates.

What you'll do

→ Launch experiments with clear hypotheses, success metrics, and a plan for what to do next.

→ Track conversion, acquisition costs, and customer quality to understand which efforts drive sustainable growth.

→ Turn successful experiments into repeatable programs and stop investing in approaches that aren't working.

Who we're looking for

→ A track record of driving measurable growth for a startup, software product, or your own business.

→ Depth in at least one growth channel and curiosity to learn and experiment across others.

→ Good judgment about where to spend time and money, including when to keep testing and when to move on.

→ Resourceful and hands-on. You can get an experiment live without waiting for a large team or a perfect setup.

→ High ownership. You care about business results and follow through from idea to outcome.

Logistics

This role is in-office, five days a week, in downtown Toronto. We offer generous early equity.