Franchise Development and Relations Associate

Comprehensive Job Description & Responsibilities

As the Franchise Development & Relations Associate, you will oversee the complete

franchise life cycle—driving growth through sales acquisition, managing onboarding, and maintaining franchisee relations and operational support:

A. Franchise Sales & Growth Strategy

• Actively generate, prospect, and qualify leads for potential Los Churreros franchise

partners across target expansion regions.

• Conduct franchise presentations, discovery meetings, and site evaluations with prospective franchisees.
• Manage the end-to-end franchise sales pipeline—from initial inquiry, due diligence, and financial vetting to agreement negotiation and contract signing.
• Develop quarterly franchise sales forecasts and targeted outreach strategies to scale brand footprint.

B. Franchisee Onboarding & Account Management

• Lead the end-to-end onboarding program for newly signed franchisees, ensuring a seamless transition from contract execution to store opening.
• Facilitate administrative, compliance, and legal setup, including collection of required documentation, permits, and franchise agreement execution.
• Coordinate initial orientation sessions and schedule comprehensive operational, and management training modules for new franchisees and store teams.

C. Franchisee Relations & Operational Support

• Primary Operations Liaison: Serve as the central point of contact between franchisees and corporate headquarters, fielding day-to-day inquiries and assistance requests.
• Store Performance & Audit Monitoring: Conduct periodic operational audits, quality assurance check-ins, and performance evaluations to ensure brand standards and product quality are upheld.
• Financial & Sales Analysis: Review store-level sales reports and key performance indicators alongside franchisees to identify operational inefficiencies and revenue opportunities.
• Marketing & Local Store Activation: Coordinate with marketing to deliver regional campaign materials and local store marketing playbooks tailored to individual franchisee locations.
• Conflict Resolution & Compliance: Manage contract compliance, address policy violations or operational disputes constructively, and ensure adherence to Franchise Agreement terms.
• Supply Chain & Feedback Loop: Collaborate with central logistics to prevent inventory bottlenecks and gather regular feedback from franchise owners for continuous brand improvement.

Pay: Php30,000.00 - Php35,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training

Work Location: On the road