Franchise Employee Experience Specialist - TSC

Summary/objective
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in
Birmingham, AL more than 123 years ago. Buffalo Rock manages the best beverage
portfolio in the country, which includes several beloved global and regional brands. The
primary duty of the Corporate Employee Experience Specialist is to perform key functions
in the talent acquisition process (recruiting/hiring) as well as all other Employee
Experience functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform
these essential functions.

• Regular and timely attendance is an essential function of this position.
• Perform facets of recruiting to include sourcing, qualifying, screening as well as

preparing candidates for pre-hire/onboarding activities.
o Responsible for utilizing ATS (Applicant Tracking System) to document and
track candidates as they move through our recruitment process.
o Responsible for providing hiring managers a qualified applicant pool of quality
candidates via the ATS (Applicant Tracking System), internal, and employee
referrals.
o Call/Screen resumes and applications for job openings and schedule interviews by
calling and emailing candidates.
o Schedule pre-employment drug test, physicals and ensure all other pre-
employment task(s) are complete.
o Check candidate references, education, and other credentialing.
o Coordinate all applicant activities including job postings, create and maintain
candidate and recruiting Applicant Flow Logs to ensure compliance.
o Keep records of candidate interviews and give status reports to hiring managers.
o Schedule and conduct Onboarding for new employee-partners.

• Create New Hire Check-ins, Evaluations, etc. and monitor responses in Company

Performance Management Software. Follow-up with employee-partners as needed.

• Responsible for Employee Experience office hours to resolve any employee-partner

issues and answer employee-partner inquiries; Must document employee-partner visits
and follow-up with employee-partner as needed.

• Coordinates information for candidates'/employee-partners’ recruitment incentives, such

as referral and hiring incentives, etc.

• Coordinates/schedules New Hire Luncheons/Breakfast and plan fun events (food,

meeting space, etc.).

• Ensures that Corporate Communications are distributed as appropriate, including

Employee Communication Boards.

• Enter and review data into HRIS and other systems (benefits, badge access, Motus,

training, evaluations, schedules, databases, etc.) to ensure employment records are up-to-
date, accurate and timely (including terminations).

• Maintain Employee-Partner Personnel/Confidential files.
• Ensure all post-accident drug tests are completed timely.
• Responsible for Uniform/Shoe orders.
• Short-Term Disability claim processing.
• Performs other duties as assigned.
• Ensures that all temporary employees are compliant with approved background

checks/drug tests.
Other Duties and Responsibilities

• Regular and timely attendance is an essential function of this position.
• Exhibit a high level of ethical and moral conduct while at work or in attendance at any

off-site function while representing the Buffalo Rock Company.

• Responsible for continuous self-improvement through the knowledge and use of all

Buffalo Rock provided training. Successfully complete assigned training curriculum,
including but not limited to online and/or facilitated training.

• Ensure that every reasonable precaution is taken to protect the Company from possible

damages, theft, or other liabilities.

• Ensure that every reasonable precaution is taken to protect the safety of Employee-

Partners, self, customers, Buffalo Rock property, and customer property.

• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose of “Building brands through legendary service and

remarkable people.”

• Live Buffalo Rock’s Core Values:

o Committed to serving our communities.
o Customer success drives our success.
o Integrity matters.
o Obsessed with continuous improvement.
o We care for each other.
o Win the day.
Competencies

• Active Learning- Understanding the implications of new information for both current and

future problem-solving and decision-making.

• Active Listening- Giving full attention to what other people are saying, taking time to

understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.

• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches to problems.

• Learning Strategies- Selecting and using training/instructional methods and procedures

appropriate for the situation when learning or teaching new things.

• Mathematics - Using mathematics to solve problems.
• Monitoring- Monitoring/Assessing performance of yourself, other individuals, or

organizations to make improvements or take corrective action.

• Reading Comprehension- Understanding written sentences and paragraphs in work

related documents.

• Science - Using scientific rules and methods to solve problems.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the

audience.

• Coordination- Adjusting actions in relation to others' actions.
• Instructing- Teaching others how to do something.
• Negotiation- Bringing others together and trying to reconcile differences.
• Persuasion- Persuading others to change their minds or behavior.
• Service Orientation- Actively looking for ways to help people.
• Social Perceptiveness- Being aware of others' reactions and understanding why they react

as they do.

• Complex Problem Solving - Identifying complex problems and reviewing related

information to develop and evaluate options and implement solutions.

• Time Management- Managing one's own time.

Supervisory responsibilities
N/A
Work environment
Primarily inside work with most if not all working hours in a close office environment
Physical demands
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+
hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand F
Walk F
Sit C
Manually Manipulate O
Grasp O
Reach Outward O
Reach Above Shoulder O
Speak C
Climb N
Crawl N
Squat or Kneel O
Bend O
10 lbs. or less O
11-20 lbs. O
21-50 lbs. N
51-100 lbs. N
Over 100 lbs. N
Push/Pull
12 lbs. or less O
13-25 lbs. N
26-40 lbs. N
41-100 lbs. N
Required education and experience

• Education: Must have a High School diploma or GED (or management approval);

Required.
Bachelor’s Degree, Field of Study: Business/HR; Preferred.

• Computer Skills: Must be proficient in Microsoft suite of products including Word,

Excel, Outlook, and PowerPoint. SharePoint experience; Preferred.

• Certifications and Licenses: Must have valid Driver’s License
• Other Requirements: Knowledge of administrative and clerical procedures and systems

such as word processing, managing files and records, designing forms, and other office
procedures and terminology.
Tools and Technology
Tools:
Telephones, fax machines, desktop/laptop computers, scanners
Technology:
Human Resources Software: Oracle HRIS, Taleo (Applicant Tracking System), BenefitsConnect,
Badge Access Software
Time Accounting Software: TimeClock Plus
Affirmative Action/EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, age, national origin, disability, genetic makeup, status as a
protected veteran, or any other factor prohibited by applicable law.

For more than a century, we have never forgotten our reason for being: the customer. From our early beginnings as a grocery store to today’s bottling operation, fountain and coffee services, and full line of beverage and snack vending, ours is a story of serving our local communities.