Franchising Manager

a. Franchise Brand Expansion and Acquisition

· Leads identification and evaluation of potential franchisees aligned with brand growth strategy and territory expansion plans.

· Conducts proactive market scanning and networking to building a pipeline of potential franchise partners.

· Drives franchise brand positioning within the real estate, leasing and investor community.

· Participates in franchisee screening, due diligence, and selection process.

· Aligns franchise acquisition initiatives with overall business development targets and brand expansion roadmap.

b. Franchisee Onboarding and Readiness

· Leads and governs the end‑to‑end franchisee onboarding process, ensuring completion of onboarding steps, readiness checklists, and pre‑opening requirements across Operations, Training, Finance, Marketing, Permits and Licenses.

· Conducts and validates pre‑opening, post‑opening, and readiness audits to ensure full compliance with brand standards and franchise agreements.

· Ensures franchisee readiness prior to store opening and monitors post‑opening stabilization performance.

· Gathers and evaluates franchisee onboarding feedback and satisfaction results to drive continuous improvement in onboarding programs.

c. Financial Performance and Compliance

· Monitors franchise sales, profitability, and financial performance versus approved budgets and business plans.

· Reviews EBITDA performance and variances, identifying drivers and recommending corrective actions.

· Ensures timely and accurate collection of royalties, marketing funds, and other franchise‑related fees.

· Ensures franchisee compliance with financial reporting requirements, audit standards, and contractual obligations.

· Works closely with Finance to assess franchise financial health and sustainability.

d. Financial Risk Management and Recovery

· Identifies financial and operational risk indicators affecting franchise performance, including declining sales, margin erosion, and overdue receivables.

· Develops and implements recovery, turnaround, and performance improvement plans for underperforming or at‑risk franchisees.

· Manages receivables exposure and supports resolution of overdue franchise accounts in coordination with Finance and Legal.

· Tracks effectiveness of recovery initiatives and escalates critical risks to senior leadership.

e. Franchisee Partnership and Retention

· Builds and maintains strong, collaborative relationships with franchise partners, acting as the primary business and brand representative.

· Conducts regular franchise business reviews, including quarterly performance and strategic alignment discussions.

· Serves as escalation point for franchisee issues, ensuring timely resolution and alignment with company policies.

· Drives franchisee engagement, satisfaction, and long‑term retention through structured feedback, coaching, and performance reviews.

· Recommends and supports franchise contract renewals, expansions, and performance‑based initiatives.

f. Operational Oversight and Cross‑Functional Execution

· Acts as key cross-functional partner of the business development team in driving network expansion including location planning, site feasibility and franchise development.

· Ensures consistent execution of operational excellence standards across franchise stores, including VOC, SOS, FSA, food safety, and brand compliance.

· Works closely with Operations, Marketing, Business Development, Project & Design, and Supply Chain Department to ensure aligned execution of franchise initiatives.

· Supports Business Development initiatives, site visits including new store openings, relocations, renovations, and store improvement programs.

· Ensures Project & Design standards, timelines, and budgets are met for franchise‑related projects.

g. Reporting, Governance, and Leadership Alignment

· Develops, reviews, and presents franchise performance dashboards, reports, and insights to senior management and leadership teams.

· Ensures governance compliance, documentation, approvals, and escalation protocols are properly followed.

· Translates performance data and insights into actionable recommendations for leadership decision‑making.

· Participates in strategic planning, budgeting, and long‑term franchise growth initiatives in alignment with enterprise objectives.

· Performs other duties that may be assigned from time to time.

Pay: Php50,000.00 - Php65,000.00 per month

Benefits:

• Employee discount
• Life insurance
• Opportunities for promotion

Work Location: In person