Fraud Analyst

Summit Human Capital is seeking a Fraud Investigator to support an enterprise fraud risk team for a Financial Services client. This individual will investigate suspicious activity, analyze findings, and maintain thorough case documentation.

Requirements:

• Bachelor's degree or equivalent combination of education and relevant experience
• 3-5+ years of experience in fraud investigations, fraud prevention, financial crimes, or a related area
• Customer Experience/Customer Service experience with ability to deescalate situations and provide great service
• Background reviewing suspicious activity and determining appropriate investigative actions
• Strong analytical skills with the ability to connect information from multiple sources
• Experience documenting investigative findings and maintaining organized case records
• Ability to work independently while managing multiple investigative matters

Preferred:

• Experience within banking, financial services, or customer account fraud
• Knowledge of fraud detection, prevention, or financial crime practices
• Experience collaborating with law enforcement or external investigative organizations
• Familiarity with investigative case management and evidence documentation
• Exposure to AML or broader fraud risk programs

Responsibilities:

• Review and investigate potentially fraudulent or suspicious activity
• Examine account information, transaction history, records, and other available evidence
• Conduct research and collect information needed to support investigations
• Assess findings and determine appropriate next steps or escalation
• Maintain detailed case files and investigative documentation
• Prepare clear summaries, reports, and supporting materials based on investigative findings
• Work with internal stakeholders and external agencies when investigative matters require coordination
• Ensure case information and evidence are handled according to applicable procedures and requirements
• Identify recurring patterns or emerging risks that may help strengthen fraud controls
• Communicate investigative conclusions and recommendations to relevant stakeholders

The hourly pay range for this position is $35-$42, depending on experience, skills, and qualifications.

Benefits: We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.