Fraud Analyst

Responsibilities include but not limited to:

• Review fraudulent activity alerts to determine appropriate loss mitigation next steps.

• Use bank systems and applications to research and understand the alerted activity as compared to historical customer information and transactional activity.

• Correspond with the Branch and other internal bank departments to further understand the customers banking behavior or where additional clarification is needed.

• Render pay/no-pay decisions as it relates to the transactional activity identified in the fraudulent activity alert.

• Correspond with the Branch and other internal bank departments to communicate the fraudulent activity alert conclusion (as needed or necessary).

• Effectively manage alert documentation storage and record retention standards.

• Perform other tasks and duties as assigned by their manager.

• Provide training to team members as needed.

Required Skills:

• Excellent research and analytical skills.

• Excellent organization and time management skills.

• Excellent technology and computer skills.

Required Experience:

• High School Diploma or GED.

• 0-3yrs working in Fraud or related experience.