Fraud and Risk Analyst

• Fraud Detection & Investigation
• Monitor player activity including registrations, logins, deposits, withdrawals, and betting patterns to detect suspicious or fraudulent behaviors.
• Investigate cases of:o Multiple accounts (sybil/Gnoming).o Bonus abuse / promotion exploitation.o Payment fraud (e-wallets like GCash/Maya, bank transfers)o Account takeover attempts.o Third-party usage.
• Escalate confirmed or suspected fraud to the Fraud Manager / AML Compliance Officer for further action.
• Work with banks, PSPs, and regulators to resolve fraud and disputes.
• Risk Assessment & Controls
• Conduct risk assessments on players, transactions, and gameplay to identify vulnerabilities.
• Proactively recommend fraud prevention strategies and risk control measures.
• Maintain and optimize fraud monitoring tools, case management systems, and risk-scoring models.
• Provide insights on fraud/risk trends to strengthen internal fraud rules.
• Compliance & Regulatory Adherence
• Support compliance with RA 9160 (AMLA) and AMLC implementing rules, including:o Filing Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs).o Escalating potential money laundering or terrorist financing risks.
• Ensure alignment with PAGCOR licensing requirements on fraud and risk monitoring.
• Maintain accurate case documentation for internal and regulatory audits.
• Payment Fraud Monitoring & Verification
• Review deposits and withdrawals for third-party usage (e.g., mismatched account names vs. registered player).
• Detect and investigate abnormal payment activity (rapid cash-ins/cash-outs, circular transactions, unusual e-wallet or bank usage).
• Support the Payments/Finance team by validating large, unusual, or suspicious transactions before release.
• Investigate failed transactions, reversals, and disputes to determine fraud exposure.
• Work with banks and e-wallet providers on fund recall or freezing requests when fraud is confirmed.
• Collaboration & Reporting
• Work closely with KYC/CDD, Payments, Customer Support, and Compliance teams to mitigate fraud.
• Deliver timely reports on fraud trends, cases handled, and fraud loss metrics.
• Participate in fraud prevention training and awareness sessions for frontline teams.

Requirements

• 3 years’ proven experience in fraud prevention, risk management, AML/KYC, or compliance, preferably in Online Gaming, Payments, FinTech, or Banking.
• Hands-on experience in investigating fraud cases.
• Experience using fraud monitoring systems, case management tools, or risk scoring models (local or international).
• Advantageous:
• Previous exposure to working with PSPs, banks, or regulators (AMLC/PAGCOR) in fraud or compliance-related cases.
• Familiarity with PH AMLA (RA 9160 as amended), AMLC reporting, and PAGCOR gaming regulations