Fraud Investigations Manager

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Responsible for investigations and Fraud prevention under fist line of defense by managing investigations of alleged fraud suspicions or alleged fraud related activities.

Minimum Qualifications

Type of Qualification: First Degree or equivalent

Field of Study: Banking

Experience Required

Digital & eCommerce, CHNW

Personal and Private Banking

3-4 years

Experience in various Fraud environments such as Transactional Fraud, Application Fraud, On-line Fraud, Loss Control. Requires sufficient experience and understanding the banks products and operations, including branch, Voice Branch, Card , Digital and Transactional operations.

Behavioral Competencies:

Adopting Practical Approaches

Articulating Information

Embracing Change

Examining Information

Exploring Possibilities

Generating Ideas

Interpreting Data

Meeting Timescales

Providing Insights

Taking Action

Team Working

Upholding Standards

Technical Competencies:

Compliance

Customer Reception and Channeling

Digital Analytics and Reporting

Risk Awareness

Verbal Communication