Fraud Investigator

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits .

Job Purpose & Scope Responsibleforperformingfraudincidentinvestigationsandcasemanagement,includingcollaborationwith internal and external stakeholders, to mitigate and recover loss to the Bank.

Essential Job Functions

• Performs fraud incident management for instances described within the Bank’s Fraud Risk Management Program.
• Performs fraud investigations derived from escalated fraud alerts and other various sources, such as branch personnel or law enforcement.
• Conductsmoderatelycomplexfraudinvestigationsandlinkanalysisthatmayincludemultiple subjects, incidents, and jurisdictions.
• Keepsmanagementapprisedonthestatusandprogressionofassignedfraud investigations.
• Develops and maintains professional working relationships with local law enforcement and peer bank fraud professionals.
• Investigates possible elderabuseandreportstotheappropriategroupsand agencies.
• Workswithoperationsandfront-lineemployeestoprotectcustomerinformationandprevent loss.
• Forms initial determinations regarding additional actions to be taken and recommends possible SAR filings to Management and /or the AML Investigations team, in accordance with procedures.
• Workswithlawenforcementtoresolvefraudincidentsandrepresentthebankincourtproceedings as required.
• Supportsmanagement projects,andperformsotherdutiesas assigned.
• Regularlyexercisesdiscretionandjudgmentintheperformanceofessentialjob functions.
• Maintainsgoodpunctualityandattendanceto work.
• FollowsBankpolicy,procedures,and guidelines.

Knowledge, Skills & Abilities

• Knowledgeofbankinglawsand regulations.
• Abilitytocommunicateeffectivelybothverballyandin writing.
• Abilitytoworkindependentlywithminimal supervision.
• Abilityandwillingnesstocontinuouslybuildknowledgeand skills.
• Abilitytoworkeffectivelyinateam environment.
• Abilitytomaintain confidentiality.
• Abilitytospeakclearlyandpersuasivelyinpositiveandnegative situations.
• Abilitytoreadandanalyzedatatoidentifyfraudulent/suspicious behavior.
• Abilitytocompletetasksaccuratelyand timely.
• Abilitytomanageseveraltaskssimultaneouslyandlearn quickly.
• Abilitytocommunicateeffectivelywithalllevelsofmanagementand staff.
• Abilitytodealwithfrequentchange,delays,andunexpected events.
• Abilitytotraveloncompanybusiness,includingoccasionalovernighttravelorextended trips.
• Abilitytoworkextendedhourstomeetagoal,as required.
• Ability to prepare and provide comprehensive investigative reports to law enforcement for criminal prosecution including the collection, preparation, and preservation of evidence.
• Abilitytoeffectivelyconductinvestigationsandlink analysis.
• SkillinusingcomputerandMicrosoftOffice,includingWord,Excel,and Outlook.

Basic Qualifications

• Bachelor’sdegreeorcommensurateworkexperience required.
• Minimumoftwo(2)yearsofworkexperienceinfraudinvestigations,banksecurity,bankloss prevention, and/or Bank Secrecy Act reporting, required.
• Certification in a relevant discipline (i.e., Certified Fraud Examiner-CFE, Certified Financial CrimesInvestigator-CFCI,CertifiedAnti-MoneyLaunderingSpecialist-CAMS)orwillingnessto obtain certifications, preferred.

Job Expectations Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.