Fraud Operations Manager

Think Like a Detective. Lead Like a Pro. Protect What Matters.

Fraud never stands still-and neither do we!

Waukesha State Bank is looking for a sharp, proactive Fraud Operations Manager to lead our fraud prevention efforts, stay one step ahead of emerging threats, and protect our customers and the Bank.

This is an opportunity for a hands-on leader who thrives on solving problems, uncovering suspicious activity, and developing a team that makes a difference every day.

What You'll Do:

• Lead the charge – Coach and develop a team of fraud professionals while overseeing daily fraud operations.
• Connect the dots – Investigate suspicious transactions, identify fraud trends, and uncover opportunities to prevent losses.
• Stay one step ahead – Strengthen fraud detection strategies, improve processes, and respond to emerging threats.
• Protect our customers – Balance effective fraud prevention with the personal service that sets community banking apart.
• Collaborate and innovate – Partner with internal teams, law enforcement, and industry resources to combat fraud.

What You'll Bring:

• 2+ years of supervisory experience.
• 3+ years of deposit banking experience; fraud operations experience strongly preferred.
• Strong investigative instincts, analytical skills, and sound judgment.
• A passion for developing people, solving problems, and delivering exceptional customer service.
• Experience with Verafin? Even better!

Ready to take the lead in fighting fraud? Join Waukesha State Bank and put your leadership skills and investigative mindset to work protecting what matters most-our customers and our community.

Full-Time | Onsite | Monday–Friday | Waukesha County

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

Employment with Waukesha State Bank is contingent upon the successful completion of a criminal background check and drug screen.

EOE Disability/Vet