Fraud Security Specialist

Title:  Fraud Security Specialist

Department: Security

Location: Remote

About CoinPoker

Welcome to CoinPoker, the innovative crypto-poker platform where advanced blockchain technology meets the thrilling world of online poker. At CoinPoker, we are revolutionizing the poker experience by offering fast, secure, and transparent gameplay. With recent substantial investment, we are poised to take over the online crypto-poker space and are expanding our team to support our growth.

The Opportunity:

We are hiring a Fraud Security Specialist to join a team responsible for protecting CoinPoker from intentional and co-ordinated abuse, including intentional fraud, money-laundering and account safety. You will be joining a very effective team in a role that combines investigative expertise, ensuring fraud, abuse, cheating, and emerging threats are identified, investigated, and resolved to the highest standard.

We are looking for someone with high integrity, sound judgement, and a naturally investigative mindset who thrives on solving complex problems. You will be detail-oriented, data-driven, and highly organised, with excellent communication skills and the ability to stay calm under pressure. Above all, you will be adaptable in a fast-paced environment and genuinely passionate about protecting customer trust and the overall integrity of the platform.

Key Responsibilities:

Fraud & Security Investigations

• Manage Transaction queues ensuring transactions meet operation requirements and comply with AML and regulatory obligations.
• Conduct deep-dive investigations into multi-accounting, account sharing, account compromise, identity abuse, and coordinated abuse rings.
• Documentation review and management.
• Uphold customer centric services, delivering the highest of customer support standards to ensure reputational integrity.

Cross-Functional Collaboration

• Work closely with other departments to resolve internal and external customer needs and requests.
• Liaise with other departments to solve complex cases and issue resolution.

Reporting and Analytics

• Present regular reports and insights on fraud trends and abuse rings. Present process and tool enhancements to improve processes.

Highly Desired Knowledge and Experience:

• Previous experience in fraud prevention and risk management, preferably in the iGaming industry.
• Excellent analytical skills and the ability to work with large volumes of data to identify patterns and trends.
• Familiarity with fraud monitoring systems, risk analysis tools, and security technologies.
• Ability to clearly and effectively communicate complex findings to other staff members and stakeholders.
• High level of accuracy and attention to detail in all investigations and reports.
• Ability to anticipate fraud and risk issues before they occur, taking preventive actions.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to work with cutting-edge technology in the blockchain and online gaming industry.
• Flexible working hours and the ability to work fully remotely.
• A collaborative and inclusive team culture.
• Professional development opportunities and career growth within a rapidly evolving company.