Fraud Strategy-Senior Associate

Job Description: Fraud Strategy

Who we are :Credit Saison India (CS) is a digital neo-lending NBFC operating across the Consumer and SME lending verticals both directly as well as through our fintech and digital ecosystem partners. We are on a mission to help address India’s credit gap and create an enduring lending franchise. Since our launch in India in late 2019, we have established ourselves as one of India’s fastest growing NBFCs with a loan portfolio of nearly a billion dollars and are the fastest to get a AAA rating. More about us at https://creditsaison.in

We are a part of the Tokyo-listed Credit Saison group, Japan’s 3rd largest credit card issuer with a track record of over 70 years.

About the Role

Operating directly out of the Chief Risk Officer's (CRO's) Office, the [ Fraud Strategy] will serve as the strategic enterprise lead for all fraud prevention, detection, and mitigation capabilities. This is a deeply tech and analytics-focused role sitting at the critical intersection of risk strategy, data science, tech innovation, product design, and operational execution.

As Credit Saison India scales across diverse lending channels—spanning fully digital fintech integrations to branch-led physical/assisted operations—this leader will architect and execute robust product-level fraud control frameworks. You will be market-informed, technologically progressive, and execution-focused, bridging high-level risk strategy with day-to-day implementation across Product, Tech, Credit, Operations, Analytics, and Legal/Investigations teams.

Key Responsibilities

• Tech & Analytics-Driven Fraud Architecture: Partner directly with Engineering, Data Science, and Product teams to design, build, and scale real-time automated fraud rule engines, predictive ML/AI fraud models, API security controls, device intelligence, and automated decisioning platforms.
• Advanced Analytics & Pattern Detection: Leverage data science, network graph analytics, anomaly detection, and predictive modeling to proactively identify complex fraud rings, synthetic identity networks, and emerging attack vectors across digital and branch portfolios.
• Strategic Fraud Governance & Frameworks : Design, implement, and continually evolve Credit Saison’s end-to-end fraud risk management strategy across both digital (APIs, fintech partnerships, app journeys) and branch-led (assisted, field operations, physical verification) lending channels, under the guidance of CRO and Head of FCU. Establish Key Fraud Indicators (KFIs), risk tolerance thresholds, and fraud-loss mitigation goals.
• Product-Level Fraud Strategy : Partner closely with Product Managers to build friction-appropriate fraud controls into customer journeys across the lifecycle—from acquisition, onboarding, and underwriting to disbursement and servicing.
• Channel-Specific Fraud Controls :
• Digital : Define and deploy safeguards for digital journeys (device fingerprinting, synthetic identity detection, account takeover, dynamic OTP verification, API security).
• Branch-Led : Establish controls for physical networks (safeguards against document forgery, field-level impersonation, collusion, first-party fraud, and channel partner misrepresentation).
• Cross-Functional Execution : Act as the primary engine for executing fraud initiatives. Work hand-in-hand with Tech, Product, Analytics, Operations, Compliance, and Field teams to translate high-level strategies into executable product features, rule engine deployments, and operational workflows.
• Market Benchmarking & Threat Intelligence : Maintain deep awareness of market standards, emerging fraud vectors, and evolving risk topologies across the Indian banking, NBFC, and fintech landscapes. Continuously benchmark internal controls against industry best practices.
• Vendor & Tooling Ecosystem : Evaluate, select, integrate cutting-edge vendor solutions and fraud prevention technologies (e.g., fraud rule engines, biometrics, bank account validation, OCR/document verification systems, device intelligence) working alongside tech and product teams.
• Analytics, Rule Engine & ML Strategy : Oversee the performance, continuous tuning, and optimization of fraud rule engines and usage of machine-learning detection models in partnership with the Risk Analytics team.
• Incident Investigation & Root Cause Analysis (RCA) : Lead post-incident analyses on fraud leakages, conduct vulnerability reviews, and rapidly deploy corrective strategies to prevent recurrence across affected channels.
• Regulatory Monitoring & Compliance : Actively monitor regulatory guidelines from the RBI regarding fraud reporting, cyber-resilience, and customer protection; work with respective teams to ensure seamless compliance and timely reporting.
• Leadership & Board Reporting : Develop strategic dashboards and threat assessment materials for the CRO and Management Committees.

Qualification & Experience:

• 6-10 years of progressive experience in risk management, with a primary focus on Fraud Strategy, Fraud Analytics, Fraud Tech, or Risk Analytics within a fast-paced Bank, NBFC, or Fintech.
• Demonstrated track record of designing and executing fraud strategies across both digital lending platforms and physical/branch-led networks .
• Bachelor’s degree; preference for a Master's or quantitative background (e.g., Finance, Economics, Engineering, Statistics, or Management).
• Deep domain expertise in Indian digital lending ecosystems, bureau integrations, verification infrastructure (CKYC, Account Aggregator, etc.), and RBI regulatory frameworks.
• Hands-on experience with fraud rule engines, risk modeling, device intelligence tools, and third-party risk management solutions.

You will excel in this role if you:

• Are a Tech & Analytics-Driven Risk Innovator: You view technology, data science and automation not as support tools, but as the core engine for building scalable, friction-calibrated fraud defenses. You can bridge the gap between risk management principles, data science models, and engineering requirements.
• Are an Execution Powerhouse: You don't just write strategy documents; you actively partner with Product, Tech, and Ops teams to write the rules, build the workflows, and drive initiatives across the finish line.
• Have a Dual-Mindset (Branch + Digital) : You are equally comfortable evaluating API risk payloads for digital onboarding as you are identifying operational vulnerabilities in branch field verification processes.
• Are Market-Informed & Proactive : You stay ahead of market trends and emerging threat vectors, bringing proactive solutions to leadership before new fraud patterns impact portfolio quality.
• Are a Sharp Communicator & Collaborator : You can articulate complex fraud trends clearly to senior executives while building trust and seamless cross-functional alignment with engineering, product, and operational leads.
• Possess Strong Quantitative Intuition : You rely on data to isolate root causes, quantify fraud exposure, and make decisive, risk-calibrated decisions.