Freddy's Shift Manager

Job Title: Shift Manager
Job Type: Full-time or Part-time
Job Summary:

The Shift Manager at Freddy’s is responsible for overseeing restaurant operations during their assigned shifts. This role includes leading the team, ensuring high-quality customer service, maintaining food safety standards, and assisting with daily operations. Shift Managers help create a positive work environment and support the General Manager in running a successful restaurant.

Key Responsibilities:

• Leadership & Team Management: Supervise team members, provide coaching, and ensure smooth shift operations.
• Customer Service: Maintain a friendly, welcoming atmosphere and address customer concerns promptly.
• Food Quality & Safety: Ensure all food is prepared according to company standards and health regulations.
• Shift Operations: Manage cash handling, inventory, and food preparation during the shift.
• Training & Development: Assist in training new team members and reinforcing company policies.
• Problem-Solving: Handle unexpected challenges and ensure quick, effective resolutions.
• Opening & Closing Procedures: Oversee setup or shutdown of the restaurant, including cleaning and securing the premises.

Qualifications & Skills:

• Previous restaurant or leadership experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and ability to motivate a team.
• Basic math and cash-handling skills.

Compensation & Benefits:

• Competitive hourly pay based on experience
• Opportunity for bonuses or performance incentives.
• Flexible scheduling options.
• Employee meal discounts.
• Career advancement opportunities within Arby’s.
  • PTO accrual
  • Health Benefits offered once full time eligible

This position is ideal for individuals with leadership skills who are looking to grow within the restaurant industry. Shift Managers play a key role in ensuring each shift runs smoothly while maintaining Freddy’s standards of service and quality.