Free BPO & Digital Skills Training Programme

Job summary

iDICE Skills to Jobs Programme is delivered by Ethica Resolve & Premier Startups Hub, backed by the Federal Government of Nigeria and the Bank of Industry. The iDICE Skills to Jobs Programme is a free training-to-jobs programme designed to help young people across South-West Nigeria develop practical skills for careers.

Min Qualification: Degree Experience Level: Internship & Graduate Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Internship & Graduate - Flexible Hours Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

Career Areas & Potential Roles

Participants may develop skills for roles such as:

Customer Service & BPO:

• Customer Service Representative
• Customer Support Agent
• Chat Support Agent
• Customer Experience Officer
• Call Centre Agent

Administration & Virtual Assistance:

• Virtual Assistant
• Administrative Assistant
• Executive Assistant
• Research Assistant
• Operations Assistant

Data & AI:

• Data Entry Clerk
• Junior Data Analyst
• Data Annotator
• AI Response Evaluator
• Reporting Assistant

Sales & Lead Generation

• Sales Representative
• Telemarketing Agent
• Lead Generation Specialist
• Appointment Setter

Digital Marketing & Content:

• Digital Marketing Assistant
• Social Media Specialist
• SEO Content Writer
• Graphic Designer
• Video Editor

Technology:

• IT Support Assistant
• Helpdesk Technician
• Junior QA Tester
• Software Testing Assistant

Other Digital Career Areas:

• E-commerce Assistant
• Content Moderator
• Trust & Safety Associate
• Project Coordinator
• Product Operations Assistant
• Motion Graphics Designer

Requirements:

• Basic digital literacy or willingness to learn
• Access to a smartphone or computer
• Reliable internet access where required for virtual training
• Commitment to completing the training programme
• Willingness to learn and develop new skills
• No specific degree is required for many of the available training pathways.
• Women are particularly encouraged to apply.

Location: Residents of Lagos, Ogun, Oyo, Osun, Ondo or Ekiti