Freelance - Operations Staff

As a Operations Staff, you will monitor and manage daily transactions and orders for our services. You will work closely with the Tasker & CX Team to resolve any issues related to orders, ensuring smooth and efficient service delivery.

This position will require a shifting arrangement, working four to six days a week.

Job Description:

• Monitor daily transactions/orders to ensure they are processed correctly and efficiently.
• Track the progress of each order from initiation to completion.
• Collaborate with the related team to address and resolve any issues or complaints related to orders.
• Maintain clear and consistent communication with the internal team regarding order statuses and issues.
• Coordinate with field staff to ensure timely service delivery and resolve any logistical challenges.
• Maintain accurate records of transactions, orders, and communications.
• Assist the team to ensure smooth and efficient user journey.

Requirements:
Completed a degree in any major.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Service-oriented mindset.
Basic English skills are required.

Jenis Pekerjaan: Paruh Waktu, Kontrak

Pertanyaan Lamaran:

• Expected Monthly/Daily/Hourly Take Home Pay

Lokasi Kerja: Jarak Jauh