Freelance Process Analyst

For one of our clients, we are looking for a Data & AI Stewardship Specialist. In this role you will play a key role in improving and consolidating the user experience across Data & AI Governance systems. Although the role sits within a Data Governance environment, the primary focus is on process analysis, workflow optimisation, stakeholder management, and driving operational improvements. You will work closely with business and technology teams to streamline governance processes and support company-wide adoption of new ways of working.

Role This position sits within a Data & AI Governance programme, with a strong focus on process analysis, workflow optimisation, and stakeholder management. The role is ideal for an experienced Process Analyst who can help streamline governance workflows and improve the experience of Data and AI Stewards across the organisation.

Contract Details Location: Amsterdam, the Netherlands (hybrid)

Contract type: Freelance

Start date: ASAP

Duration: 6 months (+)

Key Responsibilities

• Analyse and document end-to-end user journeys and governance workflows.
• Map current and future-state processes using BPMN.
• Identify process inefficiencies, bottlenecks, and automation opportunities through root cause analysis.
• Work with business and technical teams to implement workflow improvements.
• Support rollout and adoption of new processes across multiple business units.
• Create clear documentation and act as a bridge between business and technology stakeholders.

What We Are Looking For

• Experience as a Process Analyst, Business Analyst, or similar role focused on process improvement and transformation.
• Strong experience with workflow optimisation, process mapping, and BPMN.
• Knowledge of Data Governance or Data Stewardship concepts; deep domain expertise is not required.
• Experience with root cause analysis methodologies such as 5 Whys, Fishbone Diagrams, or Value Stream Mapping.
• Ability to translate business requirements into technical solutions and vice versa.
• Experience with Miro, Confluence, and Jira.
• Strong communication, documentation, and stakeholder management skills.

Interested? If you are an experienced Process Analyst who enjoys driving operational improvements in complex environments, we would love to hear from you. Please share your latest CV and availability for further discussion.

*note that for this role we can only consider candidates based in the Netherlands

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