Freight broker agent

Company Description TEEL Logistics is a veteran-owned freight brokerage that connects shippers with carriers across the United States. Founded by a U.S. Navy veteran with military logistics and trucking experience, the company emphasizes disciplined coordination and clear communication on every shipment. TEEL Logistics supports shippers with tailored freight solutions and carriers with professional partnerships and transparent load details. The company is building a remote team of freight agents who value initiative, accountability, and long-term customer relationships. Its mission is to move freight with precision, build partnerships with integrity, and provide dependable service.

Role Description The Freight Broker Agent is a full-time remote role responsible for coordinating freight movements between shippers and carriers. Day-to-day tasks include prospecting and onboarding customers, sourcing and securing carriers, negotiating rates and terms, and managing loads from pickup through delivery. The agent will track shipments, resolve issues, and provide proactive updates to all parties to ensure on-time performance and service quality. The role also involves maintaining accurate load documentation, building a personal book of business, and nurturing long-term relationships with shippers and carriers. Collaboration with internal team members to share market insights, capacity options, and process improvements is expected.

Qualifications

• Strong Freight Brokerage and Brokerage skills, including negotiating rates, matching loads with carriers, and managing the full brokerage lifecycle.
• Customer Service and Account Management abilities to build and retain shipper relationships, handle inquiries, and provide reliable support.
• Experience with Dispatching activities, such as coordinating pickup and delivery times, tracking shipments, and communicating real-time updates.
• Knowledge of U.S. transportation markets, lanes, and modes (especially truckload and LTL), and familiarity with carrier vetting and compliance.
• Comfort working with TMS platforms, load boards, and basic business productivity tools (e.g., spreadsheets, email, communication apps).
• Demonstrated ability to work independently in a remote environment, manage multiple loads and priorities, and meet performance targets.
• Clear, professional verbal and written communication skills and strong attention to detail in documentation and follow-through.
• Previous experience in freight brokerage, logistics, trucking, or supply chain is highly beneficial; relevant military logistics experience is a plus.