Freight Coordinator

We are seeking a Freight Coordinator / Dispatcher to manage U.S.-based OTR truck drivers and oversee daily freight operations. The dispatcher will be responsible for assigned trucks from dispatch through delivery while keeping drivers productive, customers updated, and operations running efficiently.

Responsibilities

• Manage and dispatch assigned OTR drivers throughout the United States.
• Coordinate Dry Van, Reefer, and Flatbed loads from pickup through delivery.
• Track truck locations, load status, appointments, and driver availability.
• Plan drivers' next loads in advance to minimize downtime and empty miles.
• Monitor driver Hours of Service (HOS) and ensure loads can be completed safely and legally.
• Communicate load instructions, pickup/delivery appointments, and special requirements to drivers.
• Provide timely updates to brokers, customers, shippers, and receivers.
• Handle delays, missed appointments, detention, layovers, and other operational issues.
• Coordinate truck/trailer breakdowns with the maintenance department and follow through until resolved.
• Collect and verify BOLs, PODs, lumper receipts, scale tickets, and other required documents.
• Monitor Reefer temperature and special handling requirements.
• Verify Flatbed load details and securement requirements before dispatch.
• Coordinate driver home time and scheduling while maintaining truck productivity.
• Immediately escalate accidents, DOT inspections, safety concerns, cargo issues, or major service failures.
• Maintain accurate dispatch notes and daily truck status.
• Work closely with Safety, Maintenance, Accounting, and Operations teams.

Requirements

• U.S. trucking dispatch or logistics experience preferred.
• Knowledge of OTR trucking, Dry Van, Reefer, and Flatbed operations.
• Basic understanding of U.S. DOT Hours of Service regulations.
• Strong written and spoken English.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple drivers and loads simultaneously.
• Comfortable working India night shifts aligned with U.S. operations.

We are looking for a proactive dispatcher who takes ownership of assigned trucks, plans ahead, solves problems quickly, and keeps drivers safely and efficiently moving.