Freight Coordinator

Job Overview
The Freight Coordinator is responsible for coordinating and managing day-to-day freight activities, including awarding loads, negotiating freight rates, scheduling shipments, tracking deliveries, and maintaining accurate transportation records. This position serves as a primary point of communication between carriers, brokers, vendors, customers, and internal departments to ensure shipments are picked up and delivered accurately and on time.

Responsibilities

• Coordinate, negotiate, award, schedule, and track inbound and outbound freight from pickup through final delivery.
• Evaluate freight options based on cost, service, transit time, and customer requirements.
• Communicate directly with carriers and brokers regarding load availability, scheduling, pickup appointments, delivery appointments, and shipment status.
• Maintain accurate shipping, pickup, and delivery dates within company systems.
• Proactively monitor shipments and address delays, missed appointments, or other transportation issues before they impact customers.
• Provide sales representatives and other internal departments with timely and accurate order and shipment status updates.
• Coordinate customer-specific delivery requirements and communicate those requirements to carriers.
• Obtain and maintain required freight documentation, including rate confirmations, bills of lading, proof of delivery, and other shipment records.
• Review freight charges for accuracy and identify discrepancies when necessary.
• Escalate service failures, significant delays, freight discrepancies, and other transportation issues to management as appropriate.
• Assist with additional logistics and administrative responsibilities as needed.

Qualifications & Skills

• Experience working with freight carriers, brokers, vendors, and transportation agents.
• Strong negotiation skills and ability to evaluate freight rates and service options.
• Excellent organizational and time-management skills with the ability to prioritize multiple shipments and deadlines.
• Strong attention to detail and commitment to maintaining accurate shipment information.
• Effective problem-solving skills and ability to respond quickly to transportation issues.
• Excellent written and verbal communication skills.
• Ability to communicate professionally with customers, vendors, carriers, brokers, and internal departments.
• Strong computer and data-entry skills; experience with transportation management systems (TMS), ERP systems, or similar software is preferred.
• Previous administrative or office experience is beneficial.

Pay: From $22.50 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person