Freight Executive

About the role

Manage daily freight operations, handling end-to-end shipment execution, documentation, customs clearance and invoicing. Serve as a key liaison between clients, overseas partners and carriers to ensure efficient and timely cargo movements.

Key responsibilities

• Coordinate among customers, vendors, warehouse teams and internal departments to manage operational workflows for import, export and transshipment cargoes.
• Prepare and verify shipping documentation and process customs permit declarations via TradeNet/PortNet.
• Work directly with overseas agents, carriers, and clients to ensure smooth shipment handovers.
• Maintain clear and proactive communication regarding shipment status, potential delays and operational updates.
• Field customer inquiries regarding freight rates and shipment tracking.
• Prepare accurate rate quotations and service proposals.
• Verify vendor changes, transport costs and carrier invoices against agreed rates.
• Generate customer billing and job invoicing.
• Proactively identify and resolve discrepancies or delays to maintain service standards.

About you

• 1-2 years of relevant experience, prior exposure to both air and sea freight import/export processes is a strong advantage.
• Understanding of shipping procedures, documentation and customs clearance.
• Good written, verbal and interpersonal communication skills.
• Problem solving abilities with the initiative to work independently in a fast-paced environment.