Freight Forwarding Assistant | UP $3600

Salary: $3,300 - $3,600

Working Location: Bukit Merah

Working Hours: Monday to Friday, 8.30am – 5.30pm

Responsibilities:

• Handle general enquiries regarding shipments, vessel’s ETA and charges.
• Conduct targeted conversations with customers to identify customer needs.
• Ensure timely dispatch of shipping documents to customers and overseas agents.
• Liaise with customers and overseas agent on shipping activities and documentation.
• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.
• Familiar with shipping incoterms.
• Perform data entry for freight services.
• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility.
• Communicate and coordinate with external stakeholders to ensure operational excellence
• Work with internal stakeholders to ensure alignment of interest within business activities.
• Follow operational policies, standards, and procedures.
• Any other ad-hoc duties as required.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management or a related field.

• Minimum 1–3 years of relevant experience in freight forwarding, shipping, or logistics operations preferred.

• Good understanding of international shipping procedures, documentation, and customs regulations.

• Familiarity with shipping Incoterms and freight processes (air/sea freight).

• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.

• Customer-oriented mindset with the ability to identify needs and provide appropriate solutions.

• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.

• Proficient in data entry and comfortable working with logistics or freight management systems.

• Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.

• Strong problem-solving skills and ability to handle operational issues independently.

• Team player with the ability to collaborate with internal and external stakeholders.

• Willingness to take on ad-hoc duties and adapt to operational needs.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22105467 (Mary Joyce Ong)