Freight forwarding operation

About the Company
We are a growing international logistics and freight forwarding company specializing in global air and ocean transportation. Our team supports customers across Europe and Asia with customized supply chain solutions.

We are seeking a reliable and experienced Freight Forwarding Operations Coordinator with at least 3 years of hands-on experience handling international air and ocean shipments.

Key Responsibilities
Coordinate international air and ocean import/export shipments from booking through final delivery
Communicate daily with customers, consignees, airlines, ocean carriers, and trucking companies
Track shipments and provide proactive shipment updates
Arrange cargo bookings, inland transportation, and delivery scheduling
Prepare and review shipping documentation including HAWB/HBL, commercial invoices, packing lists, and customs paperwork
Assist with carrier rate coordination and space management
Perform accurate data entry, billing preparation, and freight cost calculations
Support reporting tasks and help improve operational processes

Requirements
Minimum 3 years of experience in Freight Forwarding Operations (Air & Ocean Import/Export)
Strong knowledge of UK import/export procedures and shipping documentation, including UK customs requirements and CDS (Customs Declaration Service)
Excellent communication and time management skills in a remote work environment
Ability to manage multiple shipments in a fast-paced setting
Proficient in Microsoft Excel, Outlook, and logistics operating systems
Must be authorized to work in the United Kingdom

Preferred Qualifications:
Experience handling Dangerous Goods shipments
Experience working with Asia–UK/Europe trade lanes
Familiarity with UK port operations (e.g., Felixstowe, Southampton, Heathrow) and local haulage arrangements

Work Schedule
Full-time, 8-hour shift
Work schedule will be arranged around daily coordination meetings with teams in China (typically around 4:30 PM China Time)

Equipment & Work Arrangement
This is a fully remote position
The company will provide a laptop and necessary work equipment
Candidates located in the London area may occasionally assist with document pickup if needed

Job Type: Full-time
Benefits:
Paid time off
Work from home
Work Location: Remote

Benefits:

• Work from home

Work Location: Remote