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Freight Forwarding Operations and Customer Service Agent - Import & Export

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Onsite

Freight Forwarding Operations and Customer Service Agent - Import & Export

Monarch Container Line

Freight Forwarding Operations and Customer Service Agent - Import & Export

17 days ago

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Important information


Contract type:

Permanent

Salary:

$41,600 – $49,920 / year

Location:

City of Industry, CA, USA

Work mode:

Onsite

Published on:

10 October 2026

What they need


Freight Forwarding Operations and Customer Service Agent - Import & Export (At least +1 year of logistics experience)

  • Data entry
  • Check freight charge and prepare for rate quote / bookings.
  • Follow up with the carriers for shipment status and prepare invoices for freight transportation
  • Verify documentation to customs, clear goods through house custom broker, arrange for applicable duties
  • Arrange trucking transportation upon request from customers
  • Communication with overseas agents, carriers, rail companies, CFS, custom brokers and importers to ensure smooth delivery of the shipment·

Candidates' qualifications:

  • Must be authorized to work in the United States
  • Have excellent communication skills.
  • Have excellent attention to details, proactive and positive work-ethic, and creative problem-solving skills.

Working hours (Monday through Friday):

Full-time: 8:30 AM - 5:30 PM

Pay: $20.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • logistics: 1 year (Preferred)

Ability to Commute:

  • City of Industry, CA 91746 (Required)

Work Location: In person

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