Savino Del Bene

Freight Forwarding Operations Manager_Relocation to India
Location:
Florence, Italy (HQ Onboarding) Mumbai, India (Relocation)
Department:
Global Operations &amp; Supply Chain
Reporting To:
Director of Operations, India
Contract Type:
Full-time, Multiyear International Assignment (Renewable)
About the Role
The role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air &amp; Ocean import/export operations, optimize logistics workflows, and manage local operational teams.
Key Responsibilities
<ul>
<li>Operational Leadership:
Oversee daily Ocean &amp; Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination.</li>
<li>Carrier &amp; Vendor Management:
Negotiate operational terms, allocate volume across ocean liners and airlines, and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners.</li>
<li>Process Standardization &amp; Compliance:
Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020.</li>
<li>Escalation &amp; Exception Management:
Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks.</li>
<li>Performance Metrics &amp; Systems:
Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform.</li>
</ul>
Onboarding &amp; Relocation Structure
<ul>
<li>Phase 1: HQ Integration (Months 1–3 | Florence, Italy)</li>
</ul>
Immersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment.
<ul>
<li>Phase 2: Operational Deployment (Month 4 Onward | Mumbai, India)</li>
</ul>
Relocate to Mumbai to take direct control of local logistics operations, manage ground teams, and drive operational efficiency.
Candidate Profile
<ul>
<li>Experience:
3–5 years in freight forwarding operations, station management, or international logistics execution (Air &amp; Ocean required).</li>
<li>Languages:
Professional fluency in Italian and English (required); working knowledge of Hindi is an asset.</li>
<li>Technical Expertise:
Comprehensive knowledge of import/export documentation (HBL/MBL, AWB, Bill of Lading), customs clearance, Incoterms 2020, and transport management systems (TMS).</li>
<li>Mobility:
Full commitment to execute a multi-year assignment in India. Full employment visa sponsorship provided.</li>
</ul>
What We Offer
<ul>
<li>Compensation:
Competitive base salary</li>
<li>Relocation Package:
Full flight support, initial temporary housing in Mumbai, relocation allowance, and corporate visa sponsorship.</li>
<li>Career Growth:
Direct path toward international operational leadership roles within our global logistics network.</li>
</ul>

Freight Forwarding Operations Manager – Relocation to India

Freight Forwarding Operations Manager – Relocation to India

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