Freight Forwarding Sales Executive

Job Summary

We are looking for a motivated Freight Forwarding Sales Executive with 2-3 years of experience in international freight forwarding and logistics sales. The candidate will be responsible for developing new business, managing existing customers, generating sales leads, and achieving revenue targets across air, sea, and road freight services.

Key Responsibilities

• Identify and develop new business opportunities in freight forwarding and logistics.
• Generate leads through cold calling, networking, references, market research, and customer visits.
• Develop and maintain strong relationships with Importers, Exporters, Manufacturers and other customers.
• Understand customer logistics requirements and provide suitable freight solutions.
• Prepare and submit quotations, rate proposals, and commercial offers.
• Coordinate with the operations, pricing, documentation, and customer service teams to ensure smooth execution.
• Follow up on quotations and convert leads into business.
• Achieve monthly and annual sales and revenue targets.
• Monitor market trends, competitor activities, and freight rates.
• Maintain an updated sales pipeline and regularly report sales activities and business forecasts.
• Ensure timely collection of outstanding payments from customers, where applicable.
• Conduct regular customer visits and maintain strong business relationships.
• Identify opportunities to increase business with existing customers.

Required Skills & Qualifications

• 2-3 years of sales experience in freight forwarding/logistics.
• Good knowledge of air freight, sea freight, import/export, and international logistics.
• Existing customer/network contacts in the logistics or freight forwarding industry will be an advantage.
• Strong communication, negotiation, and presentation skills.
• Good customer relationship management skills.
• Ability to generate leads independently and convert them into business.
• Target-oriented and self-motivated.
• Good knowledge of MS Office/CRM systems.
• Willingness to travel for customer meetings and business development.

Key Performance Indicators (KPIs)

• New customers acquired
• Monthly sales/revenue generated
• Gross profit/margins
• Lead-to-customer conversion
• Customer retention
• Number of customer visits
• Outstanding payment follow-up
• Achievement of monthly/annual sales targets

Preferred Candidate Profile

The ideal candidate should have 2-3 years of proven B2B sales experience specifically in freight forwarding/logistics, with a strong understanding of international shipments and the ability to bring in new customers and revenue.