Freight Forwarding Sales Representative

About the Role

We are looking for a motivated Freight Forwarding Sales Representative to join our team. This position focuses on developing new customers, building long-term client relationships, and promoting our freight forwarding and transportation services.

The ideal candidate is outgoing, self-motivated, and comfortable reaching out to potential customers and developing new business opportunities.

Key Responsibilities

• Develop new customers through cold calling, referrals, networking, and other sales channels.
• Promote and sell logistics services, including:
• Ocean Freight / Container Shipping (FCL & LCL)
• Domestic Trucking / Drayage
• Customs Clearance / Brokerage Services
• Build and maintain strong relationships with new and existing customers.
• Understand customer shipping needs and recommend appropriate logistics solutions.
• Prepare quotations and follow up on sales leads and opportunities.
• Negotiate pricing and service terms with customers.
• Maintain customer information, sales activities, and follow-up records.
• Work closely with the Operations team to ensure smooth shipment handling and customer satisfaction.
• Identify additional business opportunities from existing and prospective customers.
• Meet assigned sales goals and contribute to overall business growth.

Qualifications

• Minimum 1 year of relevant experience in Freight Forwarding, Logistics, Transportation, Sales, or Customer Service is required.
• Prior experience with ocean freight, trucking/drayage, customs clearance, or import/export operations is required.
• Fluent Mandarin Chinese is required (speaking, reading, and typing).
• Strong English communication skills.
• Strong communication, negotiation, and customer relationship skills.
• Comfortable with cold calling, prospecting, and developing new business.
• Self-motivated, organized, and results-oriented.
• Basic proficiency in Microsoft Office and CRM systems.

Pay: $24.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person