Freight Operations Executive

Responsible to:

Air Ocean Manager and / or approved Company designate

Main Location:

Springhill Business Park, Co.Cork

Normal Hours:

Monday to Friday 9am to 5.30pm with a one hour unpaid break every day.

Flexibility is required depending on the needs of the business.

Job Summary:

Join our team at Aramex Ireland Limited as a Freight Operations Executive on our Air and Sea Freight Team located in our Cork Depot. This is an exciting and varied role working as part of a hardworking and collaborate team. The candidate must have a strong attention to detail and be confident and assertive in dealing with both internal and external stakeholders.

The team member will play a central role in the management of import/export shipments by Seafreight. The team member will be part of a core group responsible for overall service levels, compliance, and profitable movement of customer import shipments.

Import Duties will include:

· Oversee import FCL / LCL consignments due into Ireland.

· Create all shipments on Cargowise system upon receipt of pre-alert docs.

· Co-ordinate documents and handover to internal customs brokerage team for import clearance entry to allow calculation of import taxes.

· Send custom entry to the client to ensure payment is received in advance of cargo arrival for any duty / VAT costs applicable.

· Check bill of lading status original/express, check Incoterms for handling process.

· Book haulier to collect & deliver shipment to final receiver.

· Finalise invoicing and costs with the billing team.

· Solve accounts queries in a timely manner by email or phone, fast turnaround is required.

· Address any customer queries / communications within a good time frame.

Export Duties will include:

· Receive bookings from clients.

· Check rates/costs at time of booking receipt to ensure accuracy at the time of booking.

· Organise transport on collection of all sea freight shipments as required.

· Create booking and convert to shipment on Aramex system for each export LCL/FCL consignments.

· Send booking confirmation to customer to confirm all ETD / ETA details on the booking.

· Arrange customs export entry through internal brokerage team.

· Issue MBL / HBL for sea shipments and confirm SOB with ocean carrier.

· Arrange to scan documents and pre-alert to our partners/agents on export shipment departures from Ireland.

· Finalise invoicing and costs with the billing team.

· Solve accounts queries in a timely manner by email or phone, fast turnaround is required.

· Address any customer queries / communications within a good time frame.

Role Requirements:

· Minimum of 2 years’ experience in sea freight and imports / exports.

· Proficient in Microsoft Excel and Word.

· Experience delivering strong customer service in a fast-paced, demanding environment.

· Experience in Customs Clearance is desirable.

· Driven to achieve targets and objectives.

· Good interpersonal skills yet can also work unsupervised and to strict deadlines.

· Accuracy and a high attention to detail.

WHAT CAN WE OFFER YOU?

· Career Development

· Five weeks of Annual Leave

· Pension scheme

· Competitive Salary

· Bonus Scheme

· Wellbeing Support

Application question(s):

• Do you have your own transport?

Work authorisation:

• Ireland (required)

Work Location: In person