French Bilingual | START ASAP!

Be a Bilingual French Customer Service Specialist for our awesome team. Join us now!

Responsibilities:

• Providing excellent customer service and support to our French-speaking clients via inbound calls and emails
• Handling customer queries, complaints, and requests in a professional and timely manner
• Identifying customer needs and cross-selling or upselling relevant products and services
• Maintaining accurate records of customer interactions and following up as needed
• Collaborating with other team members to share best practices and improve customer satisfaction
• Adhering to company policies, procedures, and quality standards

Requirements:

• Fluency in both French and English, with excellent communication and interpersonal skills
• Should be willing to work onsite on a night/shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
• Language: French and English