French Language Expert

French Language Customer Support Executive

Hiring: French Language Customer Support Executive

We are hiring French Language Customer Support Executives for an International Customer Support Process. The ideal candidate should have strong communication skills in French and English and be comfortable handling international customers.

Job Details

• Job Role: French Language Customer Support Executive
• Experience: Minimum 6 months of relevant experience
• Salary: Up to 6 LPA
• Process: International Customer Support
• Working Days: 5 Days Working
• Week Off: 2 Days Off
• Shift: Rotational Shifts
• Week Offs: Rotational

Eligibility Criteria

• Minimum 6 months of experience in Customer Support, BPO, International Voice Process, or a relevant customer-facing role.
• Good French and English communication skills.
• Strong customer-handling and problem-solving abilities.
• Comfortable working in rotational shifts and rotational week-offs.
• Graduation / Undergraduate qualification as per process requirements.
• Candidates with international customer service experience will be preferred.

Key Responsibilities

• Handle customer queries and provide effective and accurate resolutions.
• Communicate professionally with international customers through the assigned support channel.
• Understand customer concerns and provide appropriate solutions.
• Maintain high standards of customer service and customer satisfaction.
• Resolve customer issues within defined timelines and process guidelines.
• Accurately document customer interactions and update required information.
• Escalate complex issues to the appropriate team when required.
• Follow company policies, quality standards, and process guidelines.

Key Skills

French Language | French Customer Support | English Communication | Customer Service | International Voice Process | BPO | International BPO | Customer Handling | Problem Solving | Customer Experience | Technical Support | Voice Process

Why Join?

• Salary up to 6 LPA
• International Customer Support Process
• 5 Days Working
• 2 Rotational Week Offs
• Opportunity to work with international customers
• Career growth in Customer Service and BPO

How to Apply

Contact: Khushi
9389460353