French Language Specialist – Customer Support

French Language Specialist – Customer Support

Location: Sector 30, Gurugram, Haryana
Employment Type: Full-Time
Work Mode: Work from Office
Salary: Up to ₹8 LPA
Experience: Minimum 6 months of relevant experience
Education: Graduate or Undergraduate
Language Requirement: French C1 proficiency with valid certification
Joining: Immediate joiners preferred

Job Overview

We are looking for proficient French Language Specialists to join a professional team supporting international operations. The ideal candidate should have advanced French language skills, relevant professional experience, and the ability to communicate effectively with French-speaking customers or stakeholders in a global business environment.

Candidates with exposure to the Canadian market and experience in customer support or related operations will be preferred.

Key Responsibilities

• Communicate professionally with French-speaking customers and stakeholders.
• Handle customer queries and provide accurate information and appropriate resolutions.
• Understand customer requirements and ensure timely follow-up.
• Maintain service quality and adhere to established process guidelines.
• Collaborate with internal teams to ensure smooth operations and a positive customer experience.
• Maintain accurate records and follow company policies and procedures.

Eligibility Criteria

• Graduate or Undergraduate from a recognized institution.
• Minimum 6 months of relevant professional experience.
• C1-level French proficiency with valid certification.
• Good communication and interpersonal skills.
• Exposure to the Canadian market is required or preferred, depending on the process requirements.
• Willingness to work in rotational shifts and rotational weekly offs.
• Immediate joiners are preferred.

Work Schedule and Benefits

• Five working days per week.
• Rotational shifts and weekly offs.
• Both-side cab facility, subject to the applicable hiring zone.
• Salary package of up to ₹8 LPA, based on experience, language proficiency, and the selection process.

Work Location

Sector 30, Gurugram, Haryana.

How to Apply

Interested candidates who meet the above criteria may share their updated resume with details of their French language proficiency and relevant experience.

Email - [email protected]
Contact - 8709894784

Pay: ₹700,000.00 - ₹800,000.00 per year

Work Location: In person