Vcc India
French Technical Support Representative
2 months ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
2 September 2026
What they need
Technical Support Representative JD
- Fluent in French is a must.
- To provide best in class Technical support to customers over Phone.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
- Documenting all troubleshooting performed on the call
Preferred candidate profile
Basic networking skills
Ability to work under pressure with high attention to detail
Excellent communication and interpersonal skills
Flexibility to work rotational shifts
Graduate or Post Graduate
Position : French - Technical Support Representative
**Number of Openings :**04
Company : VCC
Interview Mode : Virtual
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