Fresher Graduate

Roles and Responsibilities :

• Provide exceptional customer service to clients through various channels.
• Handle client queries and resolve issues promptly and professionally.
• Maintain accurate records of client interactions using CRM software.
• Collaborate with internal teams for seamless communication and issue resolution.
• Utilize problem-solving skills to address complex client issues.
• Develop and maintain technical skills to support client needs.

Job Requirements :

• Up to 1 year of experience in an IT background.
• Excellent verbal communication skills with strong spoken English proficiency.
• Strong problem-solving skills with attention to detail and analytical thinking.
• Basic computer knowledge, including MS Office applications.
• Good communication skills and ability to work effectively in a team environment.
• Technical skills and ability to learn new technologies quickly.