FRMU Manager

1. Job Purpose:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other ficial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

2) Dimensions:

• Business Units

ABFL

• Products

All ABFL Products

• Geography

24 LRM in one RCU Hub (Kolkata, Bhubaneshwar), (Delhi, Chandigarh, Jaipur, Lucknow), (Chennai, Coimbatore, Bengaluru, Secunderabad), (Mumbai, Ahmedabad, Indore, Pune)

• Department Workforce Number

Total No. of Direct Reporting Team Members: 1 to 3

• Other Quantitative and Important Parameters for the job:

• Supervising Screening & Sampling Exercise

• Time circulation of MIS/Reports/Dashboard

• Unusual Event (UEs) & Case Investigation

• Supporting Area Managers in conducting trainings with stakeholders / vendors.

• Vendor Billing data preparation and quality checks

• ML Tracker preparation

• Coordination with all stake holders

• Pre& Post Disbursal Checks

• Verification of Nonstarter cases.

• Qualitative parameters

• Truthful & Integrity

• Analytical bend of mind

• Investigative skills & Eye for detail

• Good listeners & Critical Thinking

• Networking

• Open to outstation travel

• Communication, presentation and Reporting skills

3. Job Context & Major Challenges:

Organizational Context:

Aditya Birla Fice Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important NonDeposit accepting NonBanking Fice Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31Dec 20, ABFL has a panIndia presence with 91 branches and a lending book of Rs. 45, 560 Crores.

ABFL offers endtoend lending solutions to a diverse set of customers Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Fice (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Fice, Mid and Large Corporate Loans, and Infrastructure Fice loans. ABFL also has a Wealth Management division.

ABFL is rated AAA by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Job context:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other ficial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

4. Key Result Areas:

Key Result Areas

Supporting Actions

Monetary Savings

1. Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
2. Fraud Savings in Amount i. e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
3. Efficiency & Verification Cost % of Files Sampled

Internal Control & Process

1. Enhancements / Innovations / Changes suggested / implemented Initiatives New Process changes, Automation, System
2. Default Backtracking for Document Fraud Conversion% (FTD)
3. Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
4. MIS & Reporting

Process Efficiency

1. RCU Vendor coordination for RCU reports
2. Quarterly RCU Vendor visit
3. Vendor Bill preparation and assessment
4. Drive TAT (Sampling & Screening {S&S} & Hunter)

People Management

1. Learning & Development Self Training (4) & Vendor staff Training (1 Training / Month / Location for sampler) + (1 Visit / Qtr / Vendor at Vendor Premises)
2. Team Management Agency Collaboration, Team Huddle & Engagement, Co Ordination with internal Stakeholders Annual 12 Monthly Meetings 5%

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.