Front Administrative Staff

Front Administrative Staff

Epic Academics has a team of excellent tutors that helps students at a personalized level. We tutor students in grades K - 12 in school subjects and test prep. We are hiring a Center Front Office Staff member to join our team. If you're a self-starter who enjoys providing quality customer service, Epic Academics is a great place to grow your career.

** PLEASE NOTE: This is not a remote position. Candidates must be able to work from Epic's center location in Schaumburg, IL. **

Responsibilities

• Greet visitors in a professional manner
• Provide visitors and current students/parents with information and direct them accordingly
• Answer phone calls, e-mails and other correspondence to and from center
• Schedule, monitor, & update student tests
• Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
• Manage & schedule appointments, meetings and tutoring sessions
• Support tutors & students with any questions they may have
• Perform other administrative, project & customer service tasks to ensure operations of center run smoothly

Qualifications

• Bachelor's degree preferred
• Must have 1-2 years of experience in an office administrative setting
• Must be able to operate office equipment such as computers, printers and landline telephones.
• Excellent organizational skills, ability to prioritize, and comfortable working independently
• Strong oral and written communication skills, including high comfort level speaking on the telephone & in-person interactions
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
• Strong attention to detail while multi-tasking and keeping high level of accuracy

This is an hourly position. Hourly range is $18-$20.

Candidates must be available to work during our center hours listed below including at least one weekend day.

Our center hours during the school year are as follows:

• Mondays - Fridays: 1:30pm - 9:30pm
• Saturdays: 9:00am - 5:00pm
• Sundays: 11:00am - 7:00pm.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Work Location: In person