Front Counter/ Administrative

We are seeking a front counter/receptionist to join our team. This will include administrative duties, as well as towing dispatch. You will play a crucial role in ensuring smooth operations and exceptional customer service within our automotive and towing departments.

*Organization is HUGE in this roll!

**Any experience with Mitchell 1 software is a HUGE plus!!!**

Duties:

• Communicate with customers to understand their service needs

-Scheduling customers and helping them schedule appointments

• Coordinate service appointments and ensure timely completion of repairs

• Handle cash transactions and maintain accurate records

• Deliver outstanding customer service throughout the service process

• Help dispatch incoming tow calls and coordinate with drivers

• assist with any administrative duties needed

Skills:

• Proficiency in service writing and/or towing is a plus, but we are willing to train the right person
• Experience in any automotive field is a plus
• Competence in cash handling procedures
• Strong customer service skills to engage effectively with clients

-Strong origination skills

-Strong communication skills with face to face interaction, as well as over the phone

Racetrack Auto is looking for a self-motivated individual to join our team! Hours are Monday - Friday from 730AM until 5PM(open ended after paperwork is complete) and every other Saturday from 8AM-1PM Please feel free to apply if you qualify!

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Work Location: In person