front counter assist mgr

Cape and Island Tire has an immediate opening for a Sales and Counter Associate Position. This is a family owned business and we strive to completely satisfy our Customer. We are looking for the perfect candidate to add to the family that is looking for a long time career.

Description:

Assist in all aspects of sales and administration in an effort to maximize all sales, income, and customer contact goals. Use informational tools and assist Store Manager to ensure optimal productivity and workflow efficiency

Answer telephone to provide customers with product information, schedule appointments, and assist customers with their tire and service needs

Manage customer relationships and serve as a liaison between technicians and customers which includes:

Speak with customers to accept vehicles for work

Generate estimates for tires and auto repair services and recommend needed repairs. Fully and knowledgeably explain the benefits and features of all options available to the customer when suggesting the purchase of tires, parts, and services.

Adhere to all safety rules and regulations at all times

* Maintain proper paperwork for all daily operations including:

Properly complete sales and inventory transactions on computer system

Maintain accurate inventory records through computer system and properly receive inventory, re-bill tires, and parts received on a daily basis

Be proficient in all aspects of customer billing and credit authorization procedures being particularly careful to protect company assets and the privacy of every customer

Properly record purchases and purchase order

Locate necessary auto parts and tires in our stockroom or via telephone * Create and maintain attractive showroom displays that enhance the sales efforts and serves as a “show and tell” aids while keeping the showroom area neat, clean and comfortable for customers

Assume other responsibilities as needed

Career Requirements

Strong customer service skills in a retail environment

Conflict resolution skills

Solid understanding of automotive tire and auto service industry

Ability to multi-task in a fast-pace environment

Strong time management skills

Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and provide assistance and information on product features

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Excellent written and oral communication skills

Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

Team up with co-workers to ensure proper customer service

Greeting customers with a positive demeanor

Responsible for stocking merchandise, moving stock and retrieving merchandise from store shelves.

CANDIDATE MUST HAVE PASSENGER AND COMMERCIAL TIRE EXPERIENCE.

Pre-employment drug test/background check will help assure we build teams of people who can work best with others and serve customer needs.

This is a reputable FAMILY OWNED BUSINESS NOT YOUR AVERAGE "BOX" STORE. If you are looking for a great career THEN WE WANT YOU!!!! PLEASE FORWARD A RESUME WITH YOUR REPLY

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Work Location: In person