Front Counter Associate

Job Summary

Wing It On! is looking for a friendly and dependable Front Counter Associate to provide excellent guest service, take orders, process payments, and help keep front-of-house operations running efficiently. The role is well suited for someone who enjoys a fast-paced restaurant environment and working directly with customers.

Responsibilities

• Welcome guests and provide friendly counter service.
• Take food and beverage orders accurately.
• Operate the POS system and process cash and card payments.
• Answer customer questions about menu items and specials.
• Prepare and package takeout orders for customers.
• Coordinate orders with kitchen and restaurant staff.
• Check orders for accuracy before handing them to guests.
• Keep the front counter, dining area, and service stations clean.
• Restock cups, containers, napkins, sauces, and other supplies.
• Handle customer requests and concerns professionally.
• Follow food-safety, sanitation, and cash-handling procedures.
• Assist coworkers during busy lunch, dinner, and weekend periods.

Qualifications

• Previous cashier, restaurant, fast-food, or customer-service experience is helpful.
• Friendly attitude and strong communication skills.
• Comfortable using a POS system and handling payments.
• Able to work efficiently in a busy environment.
• Reliable, punctual, and willing to learn.
• Good attention to order accuracy and cleanliness.
• Able to work well independently and with a team.
• Flexible availability for evenings, weekends, and holidays.

Benefits

• Competitive hourly pay
• Full-time and part-time opportunities
• Flexible scheduling
• Employee meal benefits
• On-the-job training
• Opportunities to learn additional restaurant roles

About The Company

Wing It On! is a chicken-focused restaurant brand serving wings and other casual American comfort-food options. The Omaha location is at 14544 W Center Road and operates as a neighborhood restaurant with dine-in and takeout service.

Pay: $21.00 - $27.00 per hour

Expected hours: 37.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person