Front Counter

About the role

This position is customer-facing and plays a key role in delivering a positive experience to every customer who walks through our doors. You will be serving customers at the front counter, handling garment intake and collection, processing transactions and managing orders, answering customer enquiries in person and by phone, and maintaining a clean and organised front-of-house area.

Key responsibilities

• Serving customers at the front counter
• Handling garment intake and collection
• Processing transactions and managing orders
• Answering customer enquiries in person and by phone
• Maintaining a clean and organised front-of-house area
• Assisting with general store duties as required

About you

• A genuinely friendly and pleasant personality
• Strong communication and interpersonal skills
• A positive attitude and willingness to learn
• Reliable, punctual, and well-presented
• Ability to work independently and as part of a team
• Previous customer service experience is an advantage

Benefits

• Full training provided
• Supportive team environment
• Casual hours. Mondays and Fridays - 15-20 hours
• Opportunity to develop customer service and operational skills