Front Counter Inside Sales Representative

NOW HIRING: Front Counter Customer Sales Representative

We’re looking for an experienced, dependable, and customer-focused Front Counter Customer Sales Representative to join our team.

Pay: $19–$26/hour, based on experience
Job Type: Full-Time
Industry Experience: Required

Key Responsibilities

• Assist customers at the front counter and provide excellent customer service
• Enter and process customer orders accurately
• Pull and prepare customer orders
• Help customers identify the correct products and materials for their jobs
• Check pricing, inventory, and product availability
• Prepare quotes and process returns
• Answer incoming phone calls and assist with customer inquiries
• Coordinate with warehouse and sales staff to ensure orders are completed correctly and on time
• Process payments and complete counter sales
• Maintain an organized front counter and customer area
• Build and maintain strong relationships with contractors and customers

Qualifications

• Previous front counter, counter sales, or inside sales experience preferred
• Experience with Epicor Eclipse (Solar Eclipse) software is highly preferred
• Experience with order entry, inventory lookup, pricing, customer accounts, and order processing
• Familiarity with plumbing and/or fire protection products and materials
• Strong customer service and communication skills
• Able to accurately enter, pull, and prepare orders
• Detail-oriented and comfortable multitasking in a fast-paced environment
• Dependable, punctual, and team-oriented

Compensation & Benefits

• $19–$26 per hour
• Paid vacation
• Paid sick time
• Health insurance
• 401(k) retirement plan

We’re looking for someone who already understands the industry, knows how to take care of customers, and can help keep our front counter and orders running smoothly.

If you have industry experience and are looking for a long-term opportunity with a growing team, we’d like to hear from you.

Apply today!

Pay: $19.00 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person