Front Counter Staff

Job Responsibilities:

• Greet customers warmly and provide friendly, efficient service.
• Take customer orders accurately, either in person or using the restaurant’s ordering system.
• Process cash, card, and contactless payments and provide correct change.
• Prepare and serve food and beverages according to company standards.
• Answer customer questions about menu items, ingredients, and allergens.
• Handle customer requests and resolve minor complaints in a polite and professional manner.
• Keep the counter, dining area, and service areas clean, organised, and hygienic.
• Restock food packaging, drinks, condiments, and other supplies when required.
• Work closely with kitchen staff and other team members to ensure orders are completed correctly and on time.
• Follow food safety, health and safety, and company procedures at all times.
• Assist with opening and closing duties, including cleaning and cash handling.
• Maintain a positive and professional attitude during busy periods.

Key Skills:

• Excellent customer service and communication skills
• Friendly and approachable manner
• Ability to work well under pressure
• Good teamwork and time-management skills
• Reliable, punctual, and hardworking
• Basic cash-handling and till/POS experience
• Good attention to detail
• Ability to follow food hygiene and safety procedures

Pay: €28,300.00-€45,590.98 per year

Work Location: In person