Front Counter Team Member

Job Overview

Nikos To Go, a fast-casual Greek restaurant, is seeking a friendly and efficient Front Counter Team Member to join our team. In this role, you will be the first point of contact for guests, ensuring a warm welcome and a smooth ordering experience. Responsibilities include handling transactions accurately, managing takeout and dine-in orders, and maintaining a clean, organized front counter area.

Responsibilities:

• Operate the POS system accurately for taking orders, processing payments, and handling cash
• Greet guests warmly and provide exceptional customer service throughout the ordering process
• Guide customers through menu items, including making recommendations and answering questions about Greek cuisine
• Ensure orders are packed correctly for takeout and efficiently coordinate with kitchen staff
• Maintain cleanliness and organization of the front counter, beverage station, and guest areas
• Manage phone-in orders using proper phone etiquette
• Restock utensils, sauces, packaging, and other front-of-house supplies as needed
• Assist with maintaining inventory levels for front-of-house items
• Support team members and contribute to a positive, collaborative work environment
• Promote daily specials or seasonal menu items to enhance the guest experience

Experience

• No previous experience required
• Strong communication skills
• Ability to multitask while maintaining accuracy and attention to detail
• Basic math skills for cash handling and order accuracy

***Not looking for seasonal***

Salary will be discussed during interviews.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person