Front desk - 3903

Job Title: Front Desk

Location: Southampton, PA 18966

Southampton Dental Solutions is seeking a dedicated Front Desk professional to join our team in Southampton, PA. This full-time position offers an opportunity to be the first point of contact for our patients, ensuring a welcoming and professional experience while managing the administrative operations of our dental office. Our office hours are Monday to Friday, 9 AM to 6 PM, providing a stable work schedule for our employees.

About Southampton Dental Solutions At Southampton Dental Solutions, we are committed to creating a professional, welcoming, and team-oriented environment where both our patients and employees feel valued and respected. Our practice is built on patient-centered care, professionalism, integrity, teamwork, respect, and continuous learning. We strive to provide high-quality dental care while treating every patient with compassion and dignity.

Responsibilities

• Greet patients and manage check-in/check-out
• Answer phone calls, emails, and patient inquiries
• Schedule, confirm, reschedule, and cancel appointments
• Maintain accurate patient records and demographic information
• Verify dental insurance eligibility and benefits
• Collect copays, balances, and other patient payments
• Assist with treatment estimates, financial arrangements, and payment plans as needed
• Process or assist with insurance claims and documentation
• Manage cancellations, no-shows, and appointment openings
• Coordinate communication between patients, dentists, hygienists, and dental assistants
• Maintain patient confidentiality and follow HIPAA requirements
• Use dental practice-management software and office computer systems
• Keep the reception area organized and professional

Qualifications

• High school diploma or equivalent
• Previous dental, medical, receptionist, or customer-service experience preferred
• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Ability to multitask in a busy environment
• Basic knowledge of dental insurance is helpful
• Comfortable learning dental practice-management software, specifically Curve Dental
• Professional, friendly, and patient-focused attitude

Schedule

This is a full-time position with office hours from Monday to Friday, 9 AM to 6 PM.

Compensation The pay range for this position is $13-$16 per hour, based on experience and qualifications.

Benefits

• Dental Care
• PTO / Vacation / Sick Leave
• Paid Holidays

If you are passionate about providing excellent patient care and are looking to grow in a supportive environment, we encourage you to apply for the Front Desk position at Southampton Dental Solutions.

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