Front Desk / Administrative Assistant

Grayland Distribution is hiring a Front Desk / Administrative Assistant!

Grayland Distribution is looking for a positive, dependable, and customer-focused individual to join our team as a Front Desk / Administrative Assistant. This is a full-time, in-person position that serves as the first point of contact for visitors, customers, vendors, and employees entering our facility.

Our Ideal Candidate

Every day at Grayland is a little different, so we are looking for someone who is friendly, professional, organized, adaptable, and ready to jump into action when needed. The ideal candidate is comfortable shifting between front-desk responsibilities, administrative tasks, and unexpected priorities throughout the day.

We also value someone who has a desire to learn and grow. This position offers the opportunity to become familiar with different aspects of our company and take on additional responsibilities as your knowledge and skills develop.

At Grayland, we believe in working hard, supporting one another, and having a little fun along the way! We are a close-knit team that works hard, enjoys a good laugh, and doesn’t take ourselves too seriously.

As part of the application process, we invite candidates to include the word FUN in their cover letter and share something funny or interesting about themselves, or tell us what they enjoy most about the environment at a company where they work. This is a simple way for us to get to know you better and see how you might fit into our team.

Key Responsibilities of the Admin Assistant:

• Greet and welcome visitors, customers, vendors, and other guests as they arrive at the facility and provide a friendly, professional experience.
• Answer incoming telephone calls promptly, direct calls to the appropriate person or department, and take accurate messages when needed.
• Respond to general questions and provide helpful customer service to visitors and employees.
• Monitor and manage the front desk area, lobby, and other common areas to ensure they remain clean, organized, and welcoming.
• Check restrooms to help maintain cleanliness and organization.
• Manage the breakroom, keeping supplies stocked and the area clean and presentable.
• Receive, sort, and distribute incoming mail, packages, and other deliveries.
• Maintain organized files and records and assist with general filing and document management.
• Manage and organize paperwork and other administrative documents as assigned.
• Perform routine clerical and administrative duties using Microsoft Office and Google Suite and other company systems as needed.
• Assist the Office Manager and other members of management with miscellaneous administrative assignments and special projects.
• Maintain a professional, customer-friendly environment for employees and guests.
• Work scheduled hours based on company needs and assist with occasional after-hours needs when required.
• Follow all company policies and procedures outlined in the Employee Handbook and Policies and Procedures Manual.
• Perform other duties as assigned.

Qualifications:

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Friendly, professional, and welcoming demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy environment.
• Comfortable using Microsoft Office and basic computer applications.
• Dependable, flexible, and willing to assist with a variety of administrative tasks.
• Ability to maintain confidentiality and professionalism when handling company information.

Job Type: Full-Time

Schedule: Monday - Friday, 8 am to 5 pm

Customer Service/Front Desk Experience: 1 year preferred

Why Join Grayland Distribution & Fulfillment?

• Stable, growing logistics company
• Team-oriented work environment
• Opportunities for advancement
• Competitive pay based on experience
• Full-time position with consistent hours

Pay: $18.00 - $22.00 per hour

Work Location: In person