Front Desk Administrator

Dental Office Administrator

Smiles by Design | Manchester, NH

Looking for more than “just” a front desk position?

At Smiles by Design, we are searching for a highly organized, customer-focused professional who wants to become the trusted right hand to our dentist/owner.

This is an opportunity to play an important role in the growth and success of our practice. We’re looking for someone who enjoys creating organization, improving systems, delivering exceptional customer service, and helping a business thrive.

If you naturally see ways to make things better, enjoy taking initiative, and love building relationships with patients, we’d love to meet you.

What You’ll Do

This position combines exceptional patient care with business and administrative support.

You’ll:

• Create an outstanding patient experience from the first phone call through every visit.
• Coordinate scheduling and keep the daily schedule running efficiently.
• Assist with insurance, treatment coordination, and patient communication.
• Support the dentist/owner with administrative and business initiatives.
• Help organize office systems, workflows, and Standard Operating Procedures (SOPs).
• Identify opportunities to improve efficiency and implement better processes.
• Assist with projects that support the continued growth of the practice.
• Keep the office organized, professional, and operating smoothly.
• Collaborate with the clinical team to ensure an exceptional patient experience.

The Person We’re Looking For

You are someone who…

• Loves helping people and delivering exceptional customer service.
• Will take the initiative to get tasks done.
• Is highly organized and detail-oriented.
• Enjoys creating structure and improving processes.
• Has strong administrative and computer skills.
• Communicates professionally and confidently.
• Is dependable, positive, and solution-oriented.
• Can juggle multiple priorities while staying calm and organized.

Preferred Qualifications

• Dental office experience preferred.
• Experience with dental software is a plus.
• Strong administrative or executive assistant experience.
• Experience developing office procedures, workflows, or SOPs is highly desirable.
• Background in customer service, hospitality, healthcare, or business administration is welcomed.

Why You’ll Love Working Here

At Smiles by Design, we believe our team is just as important as our patients. You’ll have the opportunity to make a real impact, not only in the patient experience but also in how our practice continues to grow and improve.

This isn’t just another front desk position. It’s an opportunity to become an integral part of a practice where your ideas, organization, leadership, and initiative will truly make a difference.

If you’re looking for a career where you can help shape the future of a growing dental practice while making patients feel genuinely cared for every day, we’d love to hear from you.

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• On-the-job training
• Paid time off

Work Location: In person