Front Desk Administrator

Front Desk Admin - Full Time

Virginia Family Medicine | Fairfax, Tysons, & Loudoun

Virginia Family Medicine is looking for a professional, dependable, and experienced Medical Front Desk Administrator to join our team. This is a patient-facing role in a fast-paced, high-volume medical office where professionalism, attention to detail, and teamwork are essential.

What You'll Do

Included, but not limited to:

• Answer a high volume of calls daily with professionalism and confidence
• Welcome and assist patients in person and over the phone
• Checking patients in & out promptly for their visits
• Verify patient demographics and ensure information in their chart is current & accurate
• Enter insurance information and verify/run eligibility
• Able to confidently collect payments & discuss outstanding balances with patients
• Create detailed patient cases using strong listening & documentation skills so concerns are accurately communicated to the care team
• Schedule appointments & selecting the appropriate appointment type for each visit
• Maintain patient confidentiality & follow HIPAA regulations
• Communicate effectively with providers and team members
• Ability to multitask and stay organized in a busy medical environment

What We're Looking For

• Previous medical office/front desk experience required
• Strong communication, listening, and patient service skills
• Comfortable handling difficult conversations
• Able to multitask & prioritize in a high-volume setting
• Professional, punctual, dependable, and a strong team player
• AthenaNet experience is preferred, but experience with other EMR systems is fine
• Flexibility to work at our Fairfax, Tysons, and Loudoun locations is essential
• Flexbility in shift hours (AM & PM shifts)

Think you'd be a great fit for our team? Apply today! We'd love to meet you and learn more about you and your experience.

Pay: From $19.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person