Front Desk Administrator

• Respond to phone calls and emails within 24 hours to answer parent/staff questions/concerns as needed daily using proper English, grammar and protocol aligned with our policies and procedures.
• Maintain retail inventory for studio, process all new inventory and regularly bill accounts for any retail purchases made online or in studio.
• Maintain re-orders of GK Elite leotards, office supplies, cleaning supplies, party supplies, and bathroom supplies.
• Maintain a clean and tidy studio at all times similar to what you would do if a guest was coming over to your home at all times.
• Communicate with all outside vendors regarding prompt delivery of studio items, cleaning service, and outgoing packages on a daily and weekly basis.
• Keep organized stock of all needed items for running studio and maintain weekly ordering for supplies as needed.
• Print new role sheets, sig in/out sheets, liability waivers, maintain all rosters for accuracy, schedule makeups, and call all accident reports within 24 hours.
• Daily & monthly billing and account management for all classes, private lessons, MMO, Toddler Times, special events and camps to ensure all payments have been made for all sign-ups and accounts are up to date.
• Regularly check and contact all waitlists and trial enrollments to update any openings and fill classes.
• Be creative and think outside the box to build studio clientele, relationships and to motivate athletes, parents and coaches.
• Deliver outstanding customer service to our guests!

Schedule:

• Monday through Thursday 2:30 PM - 7:00 PM
• Friday 1:30 PM - 5:30 PM

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Experience:

• Administrative: 1 year (Required)

Work Location: In person