Front Desk Administrator

Dental Sleep Medicine Administrative / Patient Care Coordinator

Full-Time

We are a specialty dental practice dedicated exclusively to the treatment of obstructive sleep apnea and sleep-disordered breathing with oral appliance therapy. We are looking for an organized, personable and motivated Administrative/Patient Care Coordinator to join our team.

This is not a traditional general dental office position. Our practice works closely with sleep physicians, medical providers and patients being treated for obstructive sleep apnea.

Responsibilities may include:

• Answering phones and communicating with patients
• Scheduling new-patient consultations and follow-up appointments
• Coordinating care with sleep physicians and referring medical offices
• Obtaining sleep studies, prescriptions and medical records
• New-patient intake
• Medical insurance verification and eligibility
• Obtaining insurance authorizations when required
• Communicating insurance benefits and financial responsibilities to patients
• Maintaining accurate patient records and documentation
• Following up with patients throughout treatment
• Coordinating oral appliance treatment and follow-up appointments
• Assisting with remote patient monitoring and sleep-related patient follow-up
• Communicating with referring physicians and medical offices

Ideal candidate:

• Excellent telephone and interpersonal skills
• Extremely organized and detail-oriented
• Comfortable working with medical terminology and documentation
• Comfortable learning new computer systems
• Able to manage multiple patients and follow-up tasks simultaneously
• Professional and compassionate with patients
• Dependable and able to work independently

Experience in dental sleep medicine, sleep medicine, medical insurance, medical billing, ENT, pulmonology, cardiology or another specialty medical practice is highly desirable but not required for the right candidate.

Dental experience alone is not required. We are willing to train an exceptional candidate who has strong medical-office, insurance or patient-coordination experience.

Schedule: Full-time

Compensation: Approximately $24–$30/hour, depending upon experience and qualifications.

We are looking for someone interested in becoming an important long-term member of a specialized healthcare team.

Please send resume to [email protected]

Pay: $24.00 - $30.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person