Front Desk Administrator / Customer Care Representative

Front Desk Administrator / Customer Care Representative

Location: WLS Skin Med Spa, Lagos

Salary: ₦100,000 – ₦120,000 monthly

Job Summary:WLS Skin Med Spa is looking for a professional, organized, and customer-focused Front Desk Administrator/Customer Care Representative with a minimum of 2 years’ professional experience. The ideal candidate must have strong practical experience with CRM systems, appointment scheduling, customer service, and client follow-up.

Requirements & Responsibilities

• Minimum 2 years’ relevant professional experience.
• Strong experience using CRM and booking systems.
• Handle appointments, client enquiries, calls, WhatsApp, and follow-ups.
• Welcome and attend to clients professionally.
• Maintain accurate client records and support daily administrative tasks.
• Handle customer concerns professionally.
• Assist with promoting treatments, packages, and services.
• Excellent communication, organization, and customer service skills.
• Must reside in Lagos or its environs.
• Relevant qualifications/certificates are an advantage.
• Take clear before-and-after photos and videos of clients before and after treatments, ensuring proper consent is obtained.
• Work Schedule & Benefits
• Monday – Saturday, 9:00 a.m. – 6:00 p.m.
• Temporary accommodation provided Monday to Saturday evening. Staff return home Saturday evening and resume Monday.
• Please DO NOT apply if you do not have the required experience, CRM knowledge, or cannot meet the stated work schedule.
• How to ApplySend your:
• Updated CV
• Recent photograph
• Relevant certificates/qualifications to [email protected]

Only qualified applicants will be contacted.

Pay: ₦100,000.00 - ₦120,000.00 per month

Work Location: In person