Front Desk Agent (2nd shift 3-11pm)

Overview

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and vibrant environment.

Duties

• Greet visitors, clients, and staff with enthusiasm, ensuring a warm and professional first impression
• Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
• Handle data entry tasks accurately within various productivity software including Microsoft Office and Google Workspace
• Maintain organized filing systems, both digital and physical, to support office operations
• Assist with calendar management and appointment scheduling for team members or departments
• Support office management activities such as supply ordering, mail distribution, and general administrative tasks
• Provide customer support by answering inquiries promptly and professionally, ensuring excellent service at all times

Requirements

• Proven experience in office management or administrative support roles with clerical experience preferred
• Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and bookkeeping skills
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional customer service skills combined with professional phone etiquette and communication abilities
• Bilingual capabilities are highly desirable to serve diverse client needs effectively
• Previous experience as a front desk or medical/dental receptionist is advantageous but not required
• Personal assistant or office assistant experience that demonstrates calendar management and technical proficiency is a plus

Join us in delivering outstanding service while honing your administrative expertise! This role offers an engaging environment where your organizational talents and positive attitude will truly shine.

Pay: $15.50 - $16.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Work Location: In person