Front Desk Agent

Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Handle guest requests, questions and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures and service standards Performs any and all other tasks assigned by management Upholds the highest standard of internal and external customer service at all times

Desired Candidate Profile

2 years of experience in similar role in hotel industry Excellent communication and interpersonal skills. Professional appearance and customer-focused attitude. Strong organizational and multitasking abilities. Ability to work effectively in a fast-paced environment. Basic computer proficiency and willingness to learn new systems. Strong attention to detail and problem-solving skills. Reliable, dependable, and team-oriented mindset.